Aviator Safety Help Centre

Choose the problem. Act on the evidence.

Use the checklists below for suspicious apps, stolen access, payment problems, unclear game settlements and loss-of-control concerns. The safest first step is usually to stop payments and secure the account.

Start here

What happened?

I installed an Aviator APK

Check permissions, remove device-admin access, uninstall the file and secure accounts from another trusted device.

Recovery steps

I shared an OTP or password

Assume the account is exposed. Change credentials, end other sessions and report unauthorised activity.

Secure the account

A deposit or withdrawal is missing

Separate an operator cashier issue from a game result. Preserve IDs and use the official dispute route.

Trace the payment

A bet or cash-out looks wrong

Check My Bets and the completed round record before repeating a wager or refreshing the page.

Check settlement

Someone sold me a predictor

Guaranteed signals, server access and recovery fees are common scam claims. Stop further payments.

Assess the claim

I need help controlling gambling

Pause play, block access where available and contact an independent gambling-support organisation.

Get support

Interactive warning-sign checker

How urgent is the situation?

Select every sign that applies. The checker stays on this device and does not transmit account information.

I entered a password, PIN, card detail or OTPCredentials or payment access may be exposed. I installed an APK from Telegram, WhatsApp or an unknown siteThe file may have access to notifications, overlays or stored data. I paid a person for signals, recovery or account activationA personal wallet or crypto transfer offers little dispute protection. The page promises guaranteed profit or 90–100% accuracyNo public predictor can guarantee a future SPRIBE coefficient. I cannot verify the operator domain or app publisherBranding alone does not prove the source is official. Support is asking me to pay another feeAdvance fees are a common recovery-scam pattern.

Recovery playbooks

Step-by-step help

Suspicious APK or predictor app

Disconnect the device from sensitive accounts and stop entering information.
Remove accessibility, screen-overlay, notification-reading and device-administrator permissions granted to the app.
Uninstall it and run the phone’s built-in security scan.
From another trusted device, change the casino and email passwords and enable two-factor authentication.
Check account and payment history, then report anything unauthorised through official channels.

Shared password, PIN or OTP

Change the operator password and any reused email password from a trusted device.
End other sessions where the operator provides that control.
Contact official support and state the time, channel and information exposed.
Contact the payment provider immediately if money or card details may be affected.
Keep screenshots, transaction references and correspondence.

Missing deposit or withdrawal

Do not repeat the transfer until the first payment is traced.
Record the operator transaction ID, payment reference, amount, currency and timestamp.
Check pending, failed and completed states in both the operator cashier and payment wallet.
Ask official operator support for the written status and expected next action.
If unresolved, follow the operator’s complaint route and the relevant regulator or payment-provider process.

Missing bet, frozen round or unclear cash-out

Open My Bets or account history and locate the exact round before wagering again.
Record round ID, accepted stake, displayed cash-out and time.
Use the game’s completed-round verification where available.
Contact the operator because it controls the account balance and settlement support.
Never pay a third party to “recover” a valid gambling loss.

Predictor, signals or recovery seller

Stop payment and do not install files or share access. Edited videos, selective results, vague calls and low-target streaks can make a service appear accurate. Completed-round fairness data cannot reveal the next coefficient.

Read the full predictor and hack analysis →

Gambling no longer feels controlled

Stop the session and use operator deposit, loss, time-out or self-exclusion controls where available. Do not borrow, chase a loss or switch operators to bypass a limit.

BeGambleAware ↗ · GamCare ↗ · Responsible Gambling ↗

Know who controls what

Send the problem to the right place

SPRIBE game

Round mechanics, Cash Out controls and completed-round fairness data.

Casino or betting operator

Account access, balance, bet settlement, KYC, deposit, withdrawal, bonus and support.

Payment provider

Wallet, bank or card transaction status and urgent action after an unauthorised transfer.

Related help

Continue with the exact guide

Troubleshooting

Loading failures, disconnects, missing bets and unclear settlements.

Open troubleshooting →

Provably Fair

What completed-round verification can prove and what it cannot predict.

Understand verification →

Contact the editorial team

Report a broken page, unsupported claim or correction with a source URL and date.

info@www-aviator.com →