Record the request, status changes and replies.
Aviator Withdrawals in Brazil: Pix, CPF, Timing and Evidence
A prize must go to a registered bank or payment account owned by the player. Read the 120-minute rule together with its exceptions and the actual request status.
Before the first deposit
If a withdrawal is delayed
Ask for a written reason and cited rule.
Keep E2E ID, recipient, BRL amount and time.
Add round ID and server result.
Use Consumidor.gov.br or the competent authority after the operator.
Primary sources
- SPA/MF technical questions
https://www.gov.br/fazenda/pt-br/composicao/orgaos/secretaria-de-premios-e-apostas/apostas-de-quota-fixa/questoes-tecnicas - SPA/MF account-payment rule
https://www.gov.br/fazenda/pt-br/composicao/orgaos/secretaria-de-premios-e-apostas/apostas-de-quota-fixa/tire-suas-duvidas/apostadores/o-apostador-pode-fazer-o - Banco Central Pix security
https://www.bcb.gov.br/estabilidadefinanceira/pix-seguranca
Brazil-specific questions
Does every withdrawal arrive within 120 minutes?
Technical guidance states that timing but also allows documented exceptions, such as an integrity investigation.
Can I withdraw to another person's account?
The rule requires a previously registered account owned by the player.
Should I pay another fee to release the balance?
Do not make an unexpected payment; request the contractual basis in writing and use official channels.