Record request time and every status change.
Aviator Withdrawals in Mozambique: MZN Evidence and Escalation
Plan the exit before depositing: match KYC ownership, merchant, withdrawal method, limits and the responsible jurisdiction. No deposit method is assumed to work for withdrawals.
Before the first deposit
If a withdrawal stalls
Keep merchant, MZN amount and full reference.
Ask for the exact term and missing document in writing.
Use the legal entity and authority responsible for the exact jurisdiction; preserve the complete file.
Country legal context
Mozambique's Inspecção-Geral de Jogos publishes company, brand and operating-status fields. The directory uses the current register as operator evidence while keeping SPRIBE catalogue presence, account access and cashier support as separate checks.
- Mozambique IGJ licensed entities
https://igj.co.mz/?page_id=1026 - Mozambique IGJ legal regime
https://igj.co.mz/?page_id=643
Mozambique questions
Does a successful deposit prove withdrawals work?
No. Deposit and withdrawal routes, limits and ownership controls can differ.
Should I pay more to release a withdrawal?
Request the written term and authentic entity basis first; do not send money to an unexplained personal wallet.
What belongs in the dispute file?
Domain, entity, account ID, KYC state, merchant, amount, reference, request time, status history and written answer.